Journal of Service Research's 2026 Journal Metrics Score is 8.8, ranking Q1 in Organizational Behavior and Human Resource Management and 1 other subfield. Two-year citation average from OpenAlex data, updated August 2026.
Bookmark this page — track observed submission-to-acceptance timing, FWCI and field-normalized citation data for this journal in one view.
Journal Metrics Score 2026 · 2021–2024 window citedness 10.38.
Not available — there are not enough recent PubMed records with both received and accepted dates.
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Each spoke is a 0–100 percentile within a comparable journal cohort—not a percentage grade or a single black-box rating.
118 of 160 works · same type, year & subfield
18 works · same type, year & subfield
Above field-year expectation
of 11,916 topic-associated OpenAlex sources by lifetime output
FWCI compares papers with the same publication year, type, and field. 1.0 is the world average; above 1.0 is above expectation. This journal's median is 5.11, so its typical recent paper runs about 411% above its field benchmark.
73.8% of recent papers rank in the global top 10% after field normalization. This is easier to compare across specialties than raw citation totals.
Volume is separated from citation accumulation so newer papers are not presented as weaker simply because they are newer.
OpenAlex source records · 2016–2025
160 OpenAlex works · 2021–2024
OpenAlex topics show the research communities this journal serves.
Candidates share at least one OpenAlex subfield (or field, if too few do) with this journal's main research topics, ignoring generic catch-all topics, and are ordered by topic overlap, then current Journal Metrics Score.
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| Category | Quartile |
|---|---|
| Organizational Behavior and Human Resource Management | Q1 |
| Marketing | Q1 |
Yes. One of the most-cited journals in Business & Management
Yes. By citation data, Journal of Service Research is one of the most-cited journals in Business & Management: it ranks #39 of 1,468 Business & Management journals by Journal Metrics Score (top 3%) and is Q1 in Organizational Behavior and Human Resource Management and 1 other subfield. Journal of Service Research's 2026 Journal Metrics Score is 8.8. OpenAlex lists an indicative article processing charge of $3,900 USD. OpenAlex classifies its papers in subfields including Organizational Behavior and Human Resource Management and Marketing, so check that your topic fits its scope.
Verdict from citation data only: quartile and field rank by Journal Metrics Score (OpenAlex), publisher-reported acceptance rates, and PubMed submission and acceptance dates. See how we rank journals and how to verify indexing.
Confirm the exact title and ISSNs against the publisher homepage before a high-stakes submission decision.
Source: the current OpenAlex source record. OpenAlex works can include multiple work types. Fully Open Access is a source-level flag. Recent OA Works is summed from OpenAlex's counts_by_year series (up to the latest ten years); it is not a lifetime OA percentage. Any APC shown here is an indicative OpenAlex value—verify current charges on the journal's official website.
OpenAlex classifies Journal of Service Research's papers in subfields including Organizational Behavior and Human Resource Management and Marketing. Read the aims and scope page and a few recent papers close to your topic before you prepare the manuscript.
Article types, word and figure limits, reference style, and the required statements (data availability, ethics, conflicts of interest, author contributions) are set by the journal. Prepare the cover letter and files to match them.
Journal of Service Research homepage ↗Use the submit link in Journal of Service Research's author guidelines; SAGE Publishing runs the submission site. Every author usually needs an ORCID iD, and the corresponding author needs an account on the submission site.
OpenAlex lists an indicative article processing charge of $3,900 USD. Check the current fee, waivers, and any institutional agreement on the journal website.
Journal of Service Research does not publish an acceptance rate.
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See what the report coversYes. By citation data, Journal of Service Research is one of the most-cited journals in Business & Management: it ranks #39 of 1,468 Business & Management journals by Journal Metrics Score (top 3%) and is Q1 in Organizational Behavior and Human Resource Management and 1 other subfield. Journal of Service Research's 2026 Journal Metrics Score is 8.8. OpenAlex lists an indicative article processing charge of $3,900 USD. OpenAlex classifies its papers in subfields including Organizational Behavior and Human Resource Management and Marketing, so check that your topic fits its scope.
Journal of Service Research's 2026 Journal Metrics Score is 8.8, from the August 2026 data release. The score is a two-year citation average computed from OpenAlex (CC0) data: citations received in the most recent complete year to works published in the two prior years, divided by the number of those works.
We have not found an official acceptance rate published by Journal of Service Research or its publisher, and Journal Metrics does not estimate one because submission counts are not public. To judge selectivity, compare Journal of Service Research's quartile and score with similar journals, or ask the editorial office.
Journal of Service Research's best quartile is Q1. By OpenAlex subfield: Q1 in Organizational Behavior and Human Resource Management; Q1 in Marketing. Quartiles rank journals by Journal Metrics Score within each subfield.
No. Journal Metrics computes the score independently from OpenAlex open data. Other providers use different citation databases, document types, and counting rules, so their published figures for Journal of Service Research will not match this score exactly. Compare journals using one source at a time.
OpenAlex lists an indicative article processing charge of $3,900 USD for Journal of Service Research. This journal-level estimate may exclude taxes, waivers, discounts, or article-type fees, so confirm the current charge on the journal's website.
Comparable journals include Journal of Service Management, Journal of Service Theory and Practice, Service Industries Journal, and Journal of Services Marketing. Compare their scores, acceptance times, and costs in the recommended alternatives on this page before choosing where to submit.
Submit online through the link in Journal of Service Research's author guidelines on the journal homepage. Before submitting, check the scope, follow the author guidelines for article type, length, and required statements, and prepare a cover letter.