Journal of Service Research

pISSN: 1094-6705eISSN: 1552-7379• JCR: J SERV RES-USSAGE PublishingUnited States
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2026 Impact Factor

8.6

Released June 2026 · Based on 2025 citation data

No change vs last year

Impact Factor History

  1. Metric year 2025

    Released

    8.6
  2. Metric year 2024

    8.6

JCR Category Rankings

Journal Citation Reports category rankings
CategoryIndexesQuartile
BUSINESSSSCIQ1
MANAGEMENTSSCIQ1
Q1
JCR Quartile
B2
CAS Block

Journal of Service Research current release and JCR quartile

Journal of Service Research's newest impact factor is 8.6, released June 17, 2026 and based on 2025 citation data. The journal is listed as JCR Q1 in this Journal Metrics record.

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Ranking position in Business & Management

Ranked #73 in Business & Management by impact factor and #73 among Q1 Business & Management journals. This context helps compare Journal of Service Research against journals publishing in the same field.

#73
of 1,511 field journals

Journal of Service Research publication trend

Published 163 papers across the last 5 recorded years with a current impact factor of 8.6.

2026 vs 2025: -22
How Journal Metrics uses article volume

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Journal Details

Total Articles
972
H-Index
181
Open Access
Hybrid
Subject Areas
Organizational Behavior and Human Resource ManagementMarketingMarketingMarketing

Article Volume

2022
32
2023
54
2024
37
2025
31
2026
9
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