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We typically respond within 24-48 hours during business days.

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Questions about how to use our search tool, understanding impact factors, JCR quartiles, or CAS classifications.

Report bugs, loading problems, search issues, or any technical difficulties you encounter while using our website or app.

Found an error in journal data? Let us know the journal name, the incorrect information, and the correct data with a source.

Have ideas for new features or improvements? We love hearing suggestions from our users to make Journal Metrics better.

Interested in partnering with Journal Metrics? Universities, research institutions, and publishers are welcome to reach out.

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To help us assist you more quickly, please include:

1.Clear subject line - Briefly describe your inquiry type (e.g., "Data Correction Request" or "Technical Issue")
2.Specific details - Include journal names, error messages, or steps to reproduce issues
3.Screenshots - If reporting a bug, attach screenshots showing the problem
4.Device/browser info - For technical issues, mention your browser and device type

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